Shipping policies

Shipping Information

Thank you for choosing Magical Creatures for your online shopping needs. We are committed to ensuring that your order arrives promptly and securely. Please review the information below to understand our shipping policies and options.

Shipping Options

We offer a range of shipping options to meet your needs:

  1. Standard Shipping: Estimated delivery within 5-7 business days.
  2. Expedited Shipping: Estimated delivery within 2-3 business days.
  3. Express Shipping: Estimated delivery within 1-2 business days.

Note: Shipping times may vary depending on your location and order processing times. Business days exclude weekends and holidays.

Order Processing

  • Orders are typically processed within 1-2 business days.
  • You will receive an email confirmation with tracking information once your order has shipped.

Shipping Destinations

We currently ship to addresses within Canada and the United States. We do not offer other international shipping at this time.

Tracking Your Order

You can easily track your order by visiting our Order Tracking page. Enter your order number and email address to get real-time updates on the status of your shipment.

Shipping Fees

Shipping fees are calculated based on the selected shipping method and the total order value. You can view the shipping costs during the checkout process before completing your purchase.

Delivery Partners

We partner with trusted shipping carriers to ensure the safe and timely delivery of your orders. Our current delivery partners include Canada Post and USPS.

Returns and Refunds

If you have any issues with your order or need to initiate a return, please visit our Returns and Refunds page for detailed instructions on our return policy and how to request a return or exchange.

Contact Us

If you have any questions or concerns about your order, shipping, or anything else, our customer support team is here to assist you. Please don’t hesitate to contact us for assistance.

Thank you for shopping with us. We appreciate your business!